Privacy Policy
This Privacy Policy explains how Petrač d.o.o. collects, uses, and protects your personal data when you visit our website www.petrac.hr
1. Data Controller
PETRAČ d.o.o.
Put dr. Stjepana Petračа 10/E, Hršak Breg, Croatia
OIB: 88435415628
E-mail: info@petrac.hr / zof@petrac.hr
Phone: +385 91 460 4389
2. Data We Collect
We collect only the data necessary to operate the website and respond to your inquiries. This may include:
- Your name (only if voluntarily submitted through a contact form or email)
- E-mail address and phone number (when you contact us)
- Technical data such as IP address, browser type, device information, operating system
- Anonymous analytical data (Google Analytics or similar tools)
We do not collect payment data, delivery addresses, or any other webshop-related information.
3. Purpose of Data Processing
Your personal data may be used for:
- Responding to your inquiries sent via e-mail or contact forms
- Improving website functionality and performance
- Basic analytics and site security
- Informing you about winery news or events (only with your explicit consent)
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your data based on:
- your consent (e.g., contact form submission)
- legitimate interest (website functionality, security, analytics)
- legal obligations if applicable
5. Data Retention
We store personal data only as long as necessary:
- Data submitted via contact forms or emails: until the inquiry is resolved or for a maximum of 12 months
- Technical/analytical data: according to analytics tool policies
- Other data: only as required by Croatian or EU law
6. Sharing of Personal Data
Your data will not be sold, leased, or shared with third parties except:
- service providers involved in website hosting, analytics, or IT support
- when required by law or official authorities
All partners operate under confidentiality agreements and GDPR compliance.
7. Data Protection and Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:
- SSL encryption
- server-level protection
- restricted access to data
However, no system is completely immune to security risks on the internet.
8. Cookies
Our website may use cookies to improve user experience and analyze site performance.
Cookies can be disabled in your browser settings at any time.
(If you want, napravim ti i odvojenu Cookie Policy.)
9. User Rights
You have the right to:
- access your personal data
- request correction or deletion
- restrict processing
- withdraw consent
- request data portability
- lodge a complaint with the Croatian Personal Data Protection Agency (AZOP)
To exercise your rights, contact us at info@petrac.hr
10. Changes to the Privacy Policy
Petrač d.o.o. reserves the right to update this policy.
The latest version will always be available on this page.
11. Contact Information
For all privacy-related questions, please contact us:
info@petrac.hr
